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Edward Carter Properties is a licensed member of the UK Association of Letting Agents, Client Money Protection, Property Redress Scheme and the government backed Deposit Protection Scheme, My Deposits.

These accreditations offer landlords, tenants, vendors and purchaser's peace-of-mind that their estate agent works to a stringent set of rules. Please refer to the accreditation logos below to find out more about the benefits of using an agent who is accredited by these schemes.

Property Redress Scheme

Property Redress SchemeThe Property Redress Scheme is a straightforward and easy to use consumer redress (ombudsman) scheme for Property Agents and Professionals. The main purposes of the Property Redress Scheme are to allow Agents to comply with their legal requirement to be a member of a government authorised consumer redress scheme and to settle or resolve complaints made by consumers against their Members.

Client Money Protection

Client Money ProtectionEdward Carter Properties has Client Money Protection (CMP) as part of our membership to UKALA, which protects our clients against the loss or misuse of client money such as rent and deposits held by letting agents. If client money has been lost or misappropriated by an agent, CMP means that you will be able to claim the entire amount back.

My Deposits

My DepositsA trusted partner to multiple landlords and letting agents across the UK. My Deposits was established in 2007 and now protects more than one million tenancy deposits. They offer a simplified solution to tenancy deposit protection by providing a choice of custodial or insurance-based protection.


UKALAEdward Carter Properties are a licenced member of the UK Association of Letting Agents (UKALA), who represent the interests of letting and management agents in the UK, as well as safeguarding the interests of both landlords and tenants. UKALA members and their staff must comply with their strict code of practice to ensure that customer service levels are consistent with honesty, fairness, integrity and best practice.

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